Privacy & terms

What we collect

When you send an inquiry we collect only what we need to answer it: your name, email, phone or WhatsApp number, preferred contact method, the property and dates or room you asked about, and your message.

We never ask for Social Security numbers, passport or driver's license images, bank or card details, medical information, or screening documents through this website. If anything like that is ever needed for a confirmed stay or tenancy, it happens later through a separate, secure process.

How we use it

Your inquiry details go to the owner and the manager assigned to that property so they can check availability and reply. If you separately opt in to availability updates and special offers, we keep your contact and channel choices for that purpose until you unsubscribe; opting in is never required to send an inquiry.

We do not sell your information, and we do not share one property's inquiries with another business.

How long we keep it

We review and delete declined or inactive inquiries after 12 months, unless a record is needed for an active stay, tenancy, or legal obligation. You can ask us to correct or delete your inquiry at any time by emailing oncallpick@gmail.com.

Terms of inquiries

Sending an inquiry does not reserve a property, confirm availability, guarantee a price, or approve a tenancy. Rates shown are starting points and are subject to confirmation. A stay or room arrangement is final only after written confirmation and completion of the required deposit or agreement step.